WARRANTY / GUARANTEE

Learn more today!

Congratulations on your new flooring and tile. Floor Craft, a locally owned Colorado Springs flooring and tile company, carries the finest name brands in the industry. From pet-friendly to stain-resistant, these brands offer peace of mind with exceptional warranties against stains, soil, and wear. Please refer to your specific manufacturer's information regarding warranties and recommended care. Contact Floor Craft with any questions.

CARPET: To extend the life of your flooring and maintain your manufacturer’s warranty, Floor Craft recommends the following manufacturers’ recommendations.

  • Register your product for faster warranty service and support.
  • Use manufacturer-suggested cleaning products  – avoid using strong chemicals that will discolor or dissolve carpet fibers: bleach, tile cleaners, mildew cleaners, oven cleaners, drain openers, pesticides, plant foods, and hygienic products containing benzoyl peroxide.
  • Clean stains immediately by following the manufacturer's simple clean-up steps.
  • Vacuum, vacuum, vacuum.
  • Schedule a hot water extraction deep cleaning every 18 – 24 months or more, depending on the traffic in your home.

LUXURY VINYL FLOORS: To extend the life of your flooring and maintain your manufacturer’s warranty, Floor Craft recommends the following manufacturers’ recommendations.

  • When cleaning vinyl floors, use a soft bristle broom to remove loose dirt. Damp-mop as needed with clean water and a nonabrasive floor cleaner. Harsh cleaning chemicals should not be used on luxury vinyl flooring.
  • Spills should be cleaned up immediately.
  • Wash the floor with a nonabrasive floor cleaner.
  • Never push, pull, or drag furniture across vinyl floors. Always lift and carry.
  • Heavy furniture or appliances that are not moved often should be equipped with flat, non-staining floor protectors.
  • Avoid using a vacuum with a beater bar.
  • For spot stain treatment, use a diluted bleach solution of 1 part bleach and 10 parts water.

ENGINEERED HARDWOOD FLOORING: To extend the life of your flooring and maintain your manufacturer’s warranty, Floor Craft recommends the following manufacturers’ recommendations.

  • Sweep regularly with a good broom or a lightweight vacuum (avoid using one with a rotating bristle bar).
  • Remove spills immediately.
  • Use a damp (not wet) mop as often as needed. Avoid standing water.
  • Avoid the use of wax-based cleaners and oil soaps.  Use only soft materials such as microfiber cloths or mops.
  • Avoid using rubs or runners with latex or rubber backing as they can damage your floor finish.
  • Use protective pads on table and chair legs.

TILE AND GROUT: To extend the life of your flooring and maintain your manufacturer’s warranty, Floor Craft recommends the following manufacturers’ recommendations.

  • In our arid climate, Floor Craft does not need to seal your tile (unless it’s a porous natural stone) or grout due to issues caused by discoloration and hardening.  That said, we do recommend using an epoxy grout that’s more stain-resistant than typical grout. Visit with your Floor Craft sales associate on the best options for your home.
  • Clean spills and splatters from tile and grout with professionally recommended products or simple household items such as peroxide, baking soda, and vinegar. Contact your Floor Craft salesperson associate before using any product on your tile or grout.
Credit |  Floor Craft

Apply for Financing

We invite you to take the opportunity to learn a bit more about the financing offers available to you today. All financing offers are subject to approved credit. 

Tape measure |  Floor Craft

In-Home Measure

Our team will come directly to your home and provide you with a free in-home measure. Schedule yours today!

Visit icon |  Floor Craft

Visit Us

Visit us at our Colorado Springs, CO, flooring location where our team is ready to meet your needs.

Make An
Appointment Today

Request a free flooring estimate or in-home measurement from your local flooring store!

One of our customer service representatives will get back to you as soon as possible. Have a great day!

Fill out the form below and we'll get back to you shortly.

"*" indicates required fields

Hidden
Job Site Address
Terms and Conditions*
This field is for validation purposes and should be left unchanged.