Absolutely not. We strive to earn business by providing superior service, not by nickel and diming customers with estimate fees.

All of the installers we work with are subcontractors running their own businesses. That being said, they are all insured and have a registered trade name with the state. Even though they are subcontractors, we have been working with many of them for years, if not decades, and only work with the best in the business. Though we work with subcontractors, all estimating, scheduling, general communication, and warranty happens directly with Floor Craft.

Yes. Floor Craft provides a one-year warranty on all workmanship. After that time period, a service charge may apply for any additional requested service work. Product warranties are provided by the manufacturer via Floor Craft and vary by product.

Scheduling installations is one of the more challenging aspects of our industry.
Materials for a single job often come from multiple manufacturers or distributors—many of which have inconsistent ETA reliability. Once materials hit our warehouse, we work to align the most suitable crew based on current availability in our schedule. We also do our best to accommodate specific requests and any limitations in your availability.

While we can provide a rough timeline during the estimating phase, we do not commit to a definitive installation date until all materials have been received.
If your decision to move forward with us depends on meeting a specific installation date, we will always be transparent—either doing everything we can to meet that date or letting you know upfront if it’s not feasible.

At Floor Craft, we do not fully itemize estimates for installation jobs. While every product and service line item is listed, pricing is provided as a lump sum. This approach is not intended to be misleading; rather, it supports a fair market where equal effort is valued.

Our sales team invests significant time working with customers in the showroom to select the right products, traveling to and measuring homes, and often revising estimates multiple times—all at no cost to the customer. In a competitive market, we believe that if another flooring provider is going to earn a customer's business, they should be willing to put forth the same level of effort, rather than simply using our detailed work to undercut our pricing.

For material-only orders, estimates will be fully itemized so customers can see the exact quantities and specifics of products they are purchasing.

If a job cannot be completed due to a material shortage, Floor Craft will cover the cost of the additional product needed and the labor to complete the job. If there is excess product remaining following the completion of a job, Floor Craft will not credit the customer for left over product. When accepting the proposal, the customer acknowledges the possibility of needing more product or having extra product, and that there will not be any adjustment to the contract price due to product shortage or excess.

Yes. Floor Craft offers flexible financing options to help you complete your flooring project without delaying your timeline. Whether you're upgrading to waterproof flooring in Colorado Springs, replacing old carpet, or installing new hardwood, financing makes it easier to stay within your budget. Our team can walk you through the terms and help you compare costs as you're planning your project.

Floor Craft frequently serves Monument, Falcon, Fountain, Palmer Lake, and Woodland Park. If you are searching for “flooring installation near me” or “flooring companies near me,” contact our team and they can confirm whether your location is included. You can also schedule a free in-home estimate.

Absolutely! During your in-home estimate, we can bring a curated selection of carpet, hardwood, luxury vinyl plank, laminate, and tile samples so you can see how each option looks in your space. Most showroom samples are also available for checkout, which helps you compare colors and styles of vinyl flooring, new hardwood floors, carpet, tile, or laminate options.

Timelines depend on material availability and installation scheduling. Products that are in stock can move forward more quickly, while special-order flooring may require additional time. Once materials arrive and our scheduling team has reached out to you, our flooring contractors work efficiently to complete your project with precision and care.

Yes! We seasonally offer discount flooring in Colorado Springs, including carpet, laminate, hardwood, tile, and luxury vinyl options. Our in-stock selections are ideal for homeowners looking for quality materials at a reduced cost, or anyone renovating on a tight schedule. Visit our showroom or contact us to learn about current offers. You can also view our MEGA DEALS collection at www.floorcraft.us/collections/mega-deals . These products are located in our remnant room- a Floor Craft representative can show you these products on site. Once they’re gone, they’re gone!

Yes. We can turn many of our carpet styles into custom area rugs designed to fit your space perfectly. Choose your preferred size, shape, and edge binding for a personalized look. If you’re exploring options for “area rugs near me,” we can create a tailored solution that complements your room beautifully.

Definitely. Our team can help you compare the pros and cons of various installation methods,  prefinished hardwood, carpet, tile, laminate, and luxury vinyl products to determine which option fits your lifestyle, budget, and the Colorado climate. Whether you're researching vinyl plank flooring or looking for the most durable basement flooring in Colorado Springs, our team can guide you toward the best-performing materials.

Yes. For more detailed hardwood projects - including specific installation methods, complex layouts, or specialty hardwood products - we collaborate with experienced hardwood flooring specialists who understand Colorado’s dry climate and altitude. Floor Craft only installs prefinished hardwood and does not offer refinishing services.

For a full overview of our process, see our flooring installation services in Colorado Springs page.