Frequently Asked Questions
Do you have some questions about your potential floor project that you just can’t seem to find an answer for? Chances are so are other, so we have compiled a list of the most common questions we hear throughout our decades of experience.
- Are Floor Craft’s installers employees or subcontractors?
- All of the installers we work are subcontractors running their own businesses. That being said, they are all insured and have a registered trade name with the state. Even though they are subcontractors we have been working with many of them for years, if not decades, and only work with the best in the business.
- Which carpet fiber is the best?
- The most common fibers used in carpet are Nylon and Polyester. For a long time Nylon was widely considered the superior fiber, but Polyester has come a long way in recent years. Nylon is know for being more durable and wearing better, but Polyester has a leg up in stain resistance. Polyester usually has a softer feel to it as well. It all comes down to the application in your home. If you have kids and animals doing hot laps through your home, a nylon may work better; if you want a plush step in your master bedroom, perhaps Polyester is the way to go. However, with how far technology has come both fibers create a superb carpet!
- Does my existing vinyl need to be removed?
- This is a tricky question to answer without seeing the job because it is very dependent on how well the current vinyl is adhered. We can’t confidently install new vinyl over existing vinyl that is poorly adhered, because the bond between the new vinyl will be compromised by the layer beneath it. If your vinyl is still stuck solid than we always look to go over it before discussing tear out or a floating floor option.
- What is this Schluter stuff I have been hearing about?
- Schluter is actually a company that makes a range of products, all of which we are a preferred dealer of. Most commonly when people refer to Schluter they are referring to the metal profiles used to hide a raw edge of tile, doing the job that bullnose has traditionally done in the past. Along with metal profiles, they also make waterproofing membranes, prefabricated shower profiles, underlayment, and heat mats. If you want to know more about their product offerings give us a ring!
- My wood floor is scratched and faded, what do I do?
- There are two options here that really boil down to a couple questions. How bad are the scratches, and what has been used to clean the floor? If the scratches are only in the finish of the wood, and not all the way down into the wood itself, a screen and coat could be the answer. This is basically a light sanding of the existing finish and then a new coat of finish is added to refresh the floor. If the scratches are too deep though this treatment will not do the trick. Also, if the floor has been cleaned with an oil based cleaner, such as Murphy’s Oil or Shine and Glow products, this will not work. Those products contaminate the finish of the wood and don’t allow the new coat of polyurethane to bond to the existing finish. So if the damage to the floor is too deep, or the finish has been contaminated a full resanding is required. On the downside this is certainly more expensive, but on the bright side you will have an opportunity to change your stain color if you so please.